Privacy Policy

Morocco Van Tours

Last updated: 24 May 2026

1. Introduction

Morocco Van Tours provides a travel and private transport request service in Morocco. This Privacy Policy explains how we collect, use, and protect information when users use our application.

2. Information We Collect

When you use the app, we may collect information needed to process transport requests, including: customer name, WhatsApp or phone number, pickup location, destination, travel date, number of travelers, vehicle preference, notes or special requests, supplier offers, booking details, and app usage information.

3. How We Use Information

We use this information to create transport requests, share requests with verified suppliers, receive supplier prices, show offers to customers, confirm bookings, provide customer support, improve app performance, and manage administrative follow-up.

4. Suppliers and Service Providers

Request details may be shared with verified transport suppliers only when needed to provide offers and complete booking services. Suppliers may see relevant trip details required to provide a price.

5. Firebase and Data Storage

The app uses Firebase services, including Firestore, to store requests, offers, notifications, supplier information, and booking records. Firebase is provided by Google and follows Google security and privacy practices.

6. Payments

If payment instructions or payment links are used, payment details are handled by the selected payment provider. Morocco Van Tours does not store full card details inside the app.

7. Data Security

We take reasonable measures to protect user information and limit access to information required for providing transport and booking services.

8. Data Retention

We keep booking and request information only as long as needed for operational, customer support, accounting, legal, or service improvement purposes.

9. User Rights

Users may contact us to request access, correction, or deletion of their personal information, subject to legal and operational requirements.

10. Contact

If you have questions about this Privacy Policy, contact us at:
contact@moroccovantours.com